Frequently Asked Questions

Everything you need to know about our gourmet sweets.

Are Candy Kittens sweets vegan-friendly?

Yes! We are proud to say that our entire range of gourmet sweets is 100% vegan and made without any animal-derived gelatine.

Do your products contain artificial flavors or colors?

Never. We use real fruit juice and natural flavors and colors to ensure our sweets taste as good as they look.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout if you need your sugar fix sooner.

Are your sweets gluten-free?

Most of our flavors are made with gluten-free ingredients; however, they are produced in a facility that handles wheat, so we cannot guarantee they are 100% trace-free.

What is your return policy for food items?

Due to food safety regulations, we cannot accept returns on opened packs. If your order arrives damaged, please contact our support team within 14 days for a replacement.

Is your packaging recyclable?

We are committed to the planet. Our share bags are fully recyclable at most local supermarkets and soft plastic collection points.